Scalibo

FAQs

Find answers to common questions about Scalibo, QR scans, games, and rewards.

What is Scalibo?

Scalibo is a QR-powered engagement platform where users scan, play games, and unlock rewards, while businesses run campaigns that drive user engagement and footfall.

How does Scalibo work for users?

Users can:

  • Scan business QR codes
  • Play short games
  • Unlock rewards like coupons and offers from participating businesses
How does Scalibo help businesses?

Businesses can:

  • Attract users through QR-based experiences
  • Increase repeat visits with games and rewards
  • Run local or global promotional campaigns
  • Measure user engagement through campaign performance data
Where can users find earned rewards?

Users can open Wallet to view all earned rewards, coupon codes, validity periods, and redemption status.

Why might a user not receive a reward after scanning?

A reward may not appear if:

  • The scan did not complete
  • The campaign is inactive
  • Eligibility conditions were not met

You can try scanning again or contact support if the issue continues.

Can a coupon be used more than once?

Most coupons are single-use, unless the offer terms mention otherwise.

Do rewards or coupons expire?

Yes. Each reward has its own expiry date and usage conditions shown in the Wallet.

How can I list my business?
  • Go to List Your Business
  • Submit your details

Our team typically responds within 2 business days.

How do I contact support?
  • Use the Contact Us page in the footer
  • Submit your issue details

Our support team will assist you as soon as possible.

Still have questions? Contact our support team.

Contact Support