Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your information.
Table of Contents
Overview
This Privacy Policy explains how Scalibo collects, uses, and protects information when you use our mobile applications, websites, and related services (the "Services").
By using Scalibo, you agree to the collection and use of information as described in this policy.
Information We Collect
We may collect the following types of information:
Account Information
- Name
- Email address
- Phone number (if provided)
Usage Data
- Game activity
- Reward interactions
- Pages viewed
- Feature usage
Device Information
- Device type
- Operating system
- Browser type
- IP address
Location Information
When you scan Business QR codes or play certain location-based games, we may collect approximate location data to verify eligibility for rewards.
Information You Submit
Information provided through forms such as: Contact Us, profile details, and support requests.
How We Use Information
We use collected information to:
- Provide and operate Scalibo services
- Deliver rewards, coupons, and promotions
- Improve user experience and platform performance
- Prevent fraud, abuse, or misuse of rewards
- Communicate important service updates
- Respond to customer support requests
Third-Party Services
Scalibo may link to partner websites or promotional offers.
When you redeem a coupon or visit a partner website, their privacy policies and terms apply, and Scalibo is not responsible for their practices.
Data Retention
We retain personal data only as long as necessary to:
- provide the service
- maintain account functionality
- comply with legal obligations
- prevent abuse of rewards
Users may request deletion of their data where applicable.
Security
Scalibo uses reasonable technical and organizational safeguards to protect data.
However, no system can guarantee complete security, and users should also take steps to protect their accounts.
Your Choices
You may:
- update or correct account information
- opt out of marketing communications
- request access to or deletion of your data (where applicable)
Requests can be submitted through the Contact Us page.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
Contact
For questions about this Privacy Policy, please reach out through the Contact Us page.